Let's Connect

Want to get in touch, or have a question before booking? Fill in the contact form below, and I’ll get back to you as soon as possible. Alternatively, you can email hello@lainesutherlanddesigns.com

Frequently asked questions

I only work with WordPress.org and the WordPress.com PRO/Business plan. You can learn all about the differences in this blog post.

I have a blog post all about that too! You can check it out here.

Absolutely! You can get in touch with me via my contact form above, and we can schedule a time to chat!

My waitlist is displayed at the top of my site. If this timeline works for you, you can pay your deposit directly on my site. This reserves your spot on my waitlist.

Each package has different inclusions and these are listed on the final product page before you add your deposit to your cart. If you want more details about any of the packages, you are welcome to email me, or contact me using the form above.

Again, each package has its own set of exclusions. Please note, though, that hosting is not included. I do recommend TechSurgeons for hosting. Hosting normally includes a domain name and email address, so be sure to do your homework before making any purchases. If you need assistance, I am happy to help you choose a great host!

Small design work can be done depending on my schedule. It is always best to get in touch via email, or using my contact form as I can then give you a proper estimate and timeline for your project.

Due to the nature of the work, all payments are final and non-refundable.

Please also note that by paying your deposit, you are commiting to this package. Package changes or cancellations must happen at least one month before design work begins. If it happens after this time, you will forfeit your deposit as even though I have not begun design work, I do spend time setting up a staging site, installing plugins and prepping for our time together.

I require a small deposit to book your spot.

For smaller projects, full payment is due before commencement of any design work.

For larger design work, 50% of the remaining amount owed is required before I begin, and the final payment is due by the 25th of the month that your design spot is booked for (or upon completion of your project, whichever comes first)

I work Monday to Friday from 9am unitl 2:45pm Pacific Time.

I do not work weekends or on public holidays (Canada, BC holiday days)

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